How it works

"I really enjoyed working with Elephant Energy, although I did not ultimately decide to move forward with the project for reasons not related to their business or quote. I was looking for a heat pump HVAC and heat pump water heater to replace my traditional gas-fired heater and water heater. Their sales team (I worked with Allison) was extremely helpful, friendly, and readily available. If there was a technical question she could not answer immediately, she was diligent about following up and getting that answer for me. The quote process was all virtual, with a video walkthrough to help the team understand details of the installation. She was thorough about explaining their processes and next steps. I am familiar with heat pump technology, but even for someone who may not be, Allison was able to explain the benefits of such a system. When I am ready to move forward with a system upgrade in the future, Elephant Energy will be my first stop."

"Elephant Energy installed a heat pump solution for our house and did a great job from start to finish. The initial consultation was very professional, and the installation went according to plan with no surprises. After the installation, the team made sure we received all of the available rebates as well. It was cost effective and easy to work with Elephant Energy on our project."

"Elephant does great work! They were super easy to coordinate with for both our heat pump installation and attic insulation improvements. Our house is now much more comfortable."

"I recently made the switch from a gas HVAC system to an all-electric heat pump, and I could not be happier with the experience provided by Elephant Energy.The process of transitioning from gas to electric seemed daunting, but Elephant Energy made the entire replacement seamless and simple.  Their team coordinated every step of the project, from initial assessment to final installation. They even handled all the necessary paperwork for rebates’The contractors they work with are clearly vetted and held to a high standard. The installation crew was excellent—polite, highly efficient, and meticulous in their work. They ensured the job was done correctly and cleanly.I highly recommend Elephant Energy to anyone considering an HVAC upgrade or switching to an electric heat pump. They deliver top-notch service and make complex home energy upgrades incredibly easy."

"Super happy with my experience with Elephant Energy. Beyond the competitive price they offered, their service is extraordinary, and the installation team was very professional and did excellent work.  I would highly recommend them if you are interested in a heat pump installation."

"Although we did not sign a contract with Elephant Energy for our whole-home cold climate heat pump installation, we were very impressed with Allison's professionalism, throughness, and follow-through during the entire process.EE took several factors into consideration when sizing a system for our home, and unlike several of their competitors, they took an aggressive approach when selecting the correct system for our home, avoiding a potentially oversized system that would likely result in excessive cycling and non-optimized operation. EE was not able to schedule an install prior to the expiration of several rebates/credits, so we ended up going with another provider that had availability to complete our installation prior to year end. We would highly recommend considering Elephant Energy for your heat pump needs!"

"We used Elephant Energy to get a new heat pump water heater installed in early November. I had been wanting to do this for a loooong time and had met with two other contractors trying to get to a reasonable quote. Elephant (Alejandra, Trey and Akanksha) were on top of everything from the initial phone call to the remote inspection. I saved a LOT of money and am getting closer to my clean energy future thanks to the team. And the plumber and electrician were on time and organized. Such a relief!"

"Although we *did not* ultimately go with Elephant Energy for our HVAC project, we had an excellent experience working with their rep. - Michelle - she was knowledgeable and patient in answering all our questions and giving us very competitive quotes, as well as discussing some options and technical stuff. The ONLY reason we did not go with Elephant is that we realized - through the process of speaking with Elephant and other vendors - that our house is not well set up to have a dedicated heat pump system, and upgrading electrical service to support the appropriately sized heat pumps would have put the project way out of our budget, given some local constraints. But we hope they continue to give good service to other residents in the greater Boston area whose homes may be better suited."